What we will never do
Dating apps learned to manufacture scarcity and sell the relief. We'd rather write down the opposite — in public, so you can hold us to it.
Today and always
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We will never create fake likes or messages
No ghost likes, no system profiles striking up conversation. If someone showed interest in you, it's a real person — or it doesn't show up at all.
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We will never hide people from you to sell the reunion
Your visibility doesn't change based on whether you pay. There is no algorithm holding back compatible profiles to push you into an upgrade.
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Messaging between matches is free. Always.
You matched, you talk. Charging you to speak with someone who already chose you isn't a business model, it's a toll booth.
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We will never charge you more for your age
No pricing "personalized" by age, behavior, or your data — the kind of opaque, dynamic pricing that has already drawn consumer-protection scrutiny. Each plan's price is public, written down before you subscribe.
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We will never sell your data
What you do here is yours. No data sales, no third-party ad trackers — and cookieless analytics we host ourselves. LGPD is the floor, not the ceiling.
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We will never hide limits in fine print
What's free, what's limited, and what's paid will always be written down before you hit the limit. No silent throttling.
When paid plans arrive
Today DateCerto is free. When we launch paid plans, these commitments take effect with the very first charge:
- You'll be able to cancel on your own, in 2 clicks or fewer — no retention chat, no maze.
- Refunds through the same method you paid with, including PIX.
- An account suspended during a review is never billed. Billing freezes with it.
Why write this down?
Because the industry's default incentive is keeping you subscribed, not helping you find someone. Manufactured scarcity, buried cancellation, and opaque pricing have become lawsuit and consumer-investigation material — and they're still everywhere.
This page is our public contract. Save the link. If we break any line, call us out — in public, too.
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