Support
Need help? We're here for you.
Check our FAQ first
Many common questions are answered in our FAQ section. You might find your answer there.
Go to FAQReporting Issues
If you encounter inappropriate behavior, harassment, or any safety concern, please report it immediately through the report button on the user's profile. Our team reviews all reports within 24 hours. For urgent safety concerns, contact us directly at safety@datecerto.com.
Contact Us
For general inquiries, account issues, or other support needs, reach us by email. We typically respond within 24-48 hours during business days.
Email
support@datecerto.com
Response Times
Safety reports are prioritized and reviewed within 24 hours. General support requests are typically answered within 24-48 business hours. Account-related issues may take up to 72 hours during peak periods.